sixtysteps.co

Failures

Things that went wrong, with the receipts. Thirteen have the full paper trail; this is some of them.

The page that read better sold fewer books.
A landing page rebuild got 16 points more readers past the hero and still sold worse. The settled sales, not the engagement score, decided the result.
A 10.7% click-through rate. Zero sales.
A Facebook ad pulled four times the normal click-through rate and sold nothing. Here is the exact spend, the exact result, and why click rate lied.
The old cover ran on the website for weeks after the redesign.
A book cover was updated correctly on the retail listing and the digital edition. The website kept the old one live for weeks.
30% of our traffic wasn't people.
In one split test, about 30% of raw sessions were prefetchers, scanners and bots registering a session and leaving without ever drawing a page.
An ad set scored 0.06. The bank said 1.55.
A three-day-old ad set read as 6 cents back per dollar on the platform and 1.55 back per dollar once the bank settled. Both reports used the same money.
Meta reported 28 sales. The ledger had 22.
A platform sales count ran 27% ahead of settled bank money over one seven-day window, because three tracking integrations double-fired.
66% of visitors never scrolled a quarter down the page.
Across 5,965 recorded events over two weeks, two in three visitors never reached a quarter down the page, past the main proof point.
Seven broken sentences reached print. 4 passes missed them
A retrofit spliced seven sentences in half mid-paragraph, and four separate scoring passes in a row all missed it before the book reached print.
0.07 inches of spine cost us a print run.
A cover wrap built for one printer was reused on another printer stock. The spine was 0.07 inches short, and the text ran off-centre.
A ~$1,000 product found zero buyers, for months.
A priced-at-around-$1,000 rung sat with zero sales and survived on the excuse that traffic wasn't warm enough yet. It never was. It got deleted.
The funnel lost money until the third repricing.
Even after the real problem was found, it took three separate price moves, months apart, before the same funnel stopped losing money.
Two of five buyer types went unaddressed for months.
Crossing five awareness stages against four or five buyer types makes a grid. Two cells sat empty for months, unnoticed.
Two months fixing traffic when the problem was price.
An average order of $16.57 sat under a $20 to $40 break-even floor for two months of testing traffic, when the real fix was the price.
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